Answers to all your questions
about ty99

Roulette is a wheel-based casino game where the dealer releases a ball onto a spinning wheel. The wheel has numbers from 0 to 36. Players place bets on a specific number, a colour (red or black), or a group of numbers. The result is determined by which slot the ball lands in. At ty99, live dealer roulette is broadcast in real time, so the whole experience feels just like a real casino.

Baccarat is actually one of the simplest live casino games. Each round, you bet on one of three outcomes — "Player", "Banker", or "Tie". The hand whose total points are closest to 9 wins. Cards are dealt entirely according to fixed rules, so no complex decisions are required. ty99 has tables with various betting limits, so new players can start with small amounts and build experience.

Yes, live dealer games are streamed directly from professional studios using high-quality cameras. A real human dealer deals the cards or spins the roulette wheel. You can see the video feed on your screen and even talk to the dealer through the chat feature. ty99 has live tables from leading providers like Ezugi and Evolution Gaming, which run smoothly on both mobile and desktop.

Teen Patti is a popular South Asian card game similar to poker. Each player receives three cards and competes against others to have the best hand. Hands are ranked as Trail (three of a kind), Pure Sequence, Sequence, Color, Pair, and High Card. At ty99 you can play JILI's TeenPatti Joker and Teen Patti 20-20, which are well known among Bangladeshi players.

Andar Bahar is a traditional card game from the Indian subcontinent. The dealer places a "joker" card in the middle, then cards are dealt alternately to the "Andar" (left) and "Bahar" (right) sides. You have to guess which side will receive a card of the same value as the joker first. The game is quick and straightforward, making it a favourite among many new players. You can easily find it in the live casino section at ty99.

Log in to ty99 and go to the Cashier or "Deposit" section. Select bKash from the list of payment methods. Follow the on-screen instructions to complete the payment via the bKash app or by dialling *247#. After a successful payment, your balance is usually updated within a few minutes. If you have any issues, save your transaction ID and contact live chat.

The minimum deposit at ty99 is ৳300. This applies equally to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. The minimum is kept relatively low so that new players can get started easily. On your first deposit, there is an opportunity to receive a 100% bonus of up to ৳8,000.

In some cases, a deposit may take a little time to appear due to network congestion. First, wait a few minutes and refresh the page. If it still does not show, get your transaction ID and a screenshot from your mobile banking app. Then contact ty99 via live chat or at [email protected] — the team will verify and resolve the issue promptly.

Yes, Nagad is one of the supported payment methods at ty99. The deposit process is the same as bKash — select Nagad from the cashier, send the payment to the displayed number following the instructions, and keep your reference number. The minimum deposit here is also ৳300. In addition to Nagad, Rocket and Upay are also available.

ty99 itself does not charge any deposit fees. However, mobile banking services such as bKash, Nagad, or Rocket may apply their own transaction charges, which depend entirely on the policies of those providers. Bank transfer fees from your own bank may also apply. It is wise to check the terms of your mobile banking service or bank before making a deposit.

To get your issue resolved quickly, have the following ready before getting in touch: your account username or registered email, the time when the issue occurred, the transaction ID and amount if it is payment-related, and a screenshot if possible. Providing this information helps the support team verify and resolve your case faster and avoids having to ask repeatedly.

ty99 has two support channels. The first is 24/7 live chat — once you log in to the site you will see the chat icon and can speak directly with an agent. The second is email: [email protected] — use this for complex matters or anything requiring documents. There is no phone or WhatsApp support, but the live chat responds quickly.

ty99's live chat and email support are active seven days a week, 24 hours a day. Help is available on holidays and at night as well. So if you run into a problem at any time, do not hesitate to reach out — the support team is always ready.

ty99's support team can assist in both Bengali and English. Bengali-language support has been made available with Bangladeshi players in mind. So you can ask questions in Bengali via live chat or email and receive answers in Bengali.

If you feel that gambling is getting out of your control, you can find information and options to set limits on your own account on ty99's responsible gaming page (Responsible Gaming). Talking to a family member or someone you trust can also help. Problem gambling is a mental health matter, so taking action quickly is the right move.

There are some common warning signs: repeatedly gambling to recover losses, going beyond your set budget, daily life or relationships being affected by gambling, being unable to stop playing, and borrowing money to place bets. If any of these signs feel familiar, you should take a break and seek support if needed. ty99 always prioritises responsible gaming.

ty99 strictly does not allow anyone under 21 to open an account or play. Age is verified during registration and the verification process. If someone opens an account with a false age and is caught during verification, the account may be closed and the balance forfeited. If a parent believes their underage child has gained access, contact support immediately.

A cooling-off period means temporarily closing your account for a set period of time (such as a few days or weeks). Self-exclusion means deactivating your account for a longer period or permanently. To use these tools at ty99, make a request directly via live chat or at [email protected]. While active, the exclusion period can be extended but not shortened — this is for the user's own protection.

Yes, ty99 offers the ability to set deposit limits and betting limits as part of responsible gaming. This lets you control how much you spend within a given period. Contact the support team to set a limit. Decreasing a limit takes effect immediately; increasing one requires a waiting period, which is in place for the player's protection.